"Although we can see each other’s faces on the screen, we’re not actually looking at each other. In fact, the design of our devices and the placement of the cameras on them means that we can either stare at the face on the screen or into the camera, but not both. Even if we’re looking at the person’s eyes on the screen, the image that they see looks like we are looking elsewhere."
This cleared up a question I didn't know I was holding; thank you!
Good points about eye contact being an important part of the puzzle. With Zoom or other video chat, I always feel like some of the body language comes through, but not all, and that's one more differentiator with in-person conversations (still my preferred method when important and when available).
Thanks Andrew. Agree with the points you made about how Zoom gets part, but not all of it.
You might enjoy another book "I Never Thought of It That Way" by Monica Guzman. She writes really beautifully about how to think about different modes of conversation and their relative strengths and weaknesses through a framework under the acronym EPACT.
"Although we can see each other’s faces on the screen, we’re not actually looking at each other. In fact, the design of our devices and the placement of the cameras on them means that we can either stare at the face on the screen or into the camera, but not both. Even if we’re looking at the person’s eyes on the screen, the image that they see looks like we are looking elsewhere."
This cleared up a question I didn't know I was holding; thank you!
Good points about eye contact being an important part of the puzzle. With Zoom or other video chat, I always feel like some of the body language comes through, but not all, and that's one more differentiator with in-person conversations (still my preferred method when important and when available).
Thanks Andrew. Agree with the points you made about how Zoom gets part, but not all of it.
You might enjoy another book "I Never Thought of It That Way" by Monica Guzman. She writes really beautifully about how to think about different modes of conversation and their relative strengths and weaknesses through a framework under the acronym EPACT.
I wrote about it a while back here in case you're interested in getting a quick summary of what I took away: https://joshbrake.substack.com/p/how-curious-conversation-can-build
Thanks, Josh! Bookmarking for later reading.